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Stock substraction happens after the order status has been updated to any of the "processing order statuses". Check to make sure.
You just need to add the new order status to the Processing Order Status in settings, so that the system can subtract from stock as soon as the order status is updated to any of the Processing Order Status.
If the amount goes to 0 and you have subtract stock enabled, the customer will see an out of stock error message.
Here, to fix the stock counter
When ordering as a guest it doesn't subtract from the stock available.
I have created a new update which we send when the delivery leaves the shop. We also then use the "completed" status. Should we in between be using another status ?
Thanks, will give that a go
Say there are 10 items in stock and you order 9 of them in one order, the stock counter only takes 1 off (instead of 9) - this can be an issue
Worked a treat. Thanks