Hi, We are testing TI to go for production. and today one thing we are experienced while placing the orders, The payment was deducted from the account and the order status is incomplete due to network problem or fluctuations. Only order data saved in the DB, (ti_orders) but no order menu items saved in ti_order_menus table. so what came in my mind, temporarily save order data in such situations (When did not get any response from payment gateway) and retry to save data to DB when back to proper network. or we can manually retrieve temporarily saved data and confirm order items to the customer. Is this possible!? Please guide me. Thank you.

Temporaryly save order data when network connectivity issue

yoursantu

Hi,
We are testing TI to go for production. and today one thing we are experienced while placing the orders,

The payment was deducted from the account and the order status is incomplete due to network problem or fluctuations.
Only order data saved in the DB, (ti_orders) but no order menu items saved in ti_order_menus table.

so what came in my mind, temporarily save order data in such situations (When did not get any response from payment gateway) and retry to save data to DB when back to proper network. or we can manually retrieve temporarily saved data and confirm order items to the customer.

Is this possible!?

Please guide me.

Thank you.