If you’re referring to the New Order Alert email sent to the admin, the logo is typically controlled by the email template rather than the thermal printer settings. Removing or disabling the logo in the receipt printer configuration won’t affect the email. You’ll need to edit the email notification template and remove the image/logo section if you don’t want it included. If the logo is also appearing on the printed receipt, then the receipt/docket template or printer settings should be checked separately. Clarifying whether the logo appears in the email, the printed receipt, or both will help identify the correct place to make the change.
