MASTER- Guest account - no address on email

sampoyigi

anth wrote When we receive an order we receive the same email the customer receives, but when you're a guest it doesn't send the address on this email. Is there a work around ? The address does show when the user has an account. Also (going to have a look myself but thought id add it here too) when someone orders an item that has an option the email doesn't show the added item e.g. we have an item called "cans of pop" where the options show when you select it. The email would just say "can of pop". We use these emails to make up the order and don't use the website dashboard as some workers are not IT savvy, Email code - Hello {first_name} {last_name}, Your order has been received and will be with you shortly. Click here to view your order progress. Thanks for shopping with us online! Order Details Your order number is {order_number} This is a {order_type} order. Order Date: {order_date} Delivery Time {order_time} What you've ordered: {order_menus} {menu_quantity}x {menu_name} {menu_options} {menu_price} {menu_subtotal} {/order_menus} {order_totals} {order_total_title}: {order_total_value} {/order_totals} Your delivery address {order_address} Your local restaurant {location_name} We hope to see you again soon. {signature}

Sorry about the delay. The order emails sent out to customer and restaurant should be different. As for the address not showing, check here for the fix.

To fix the missing option, open system/tastyigniter/models/Orders_model.php and replace the block within lines 539 and 543 with

                    if (!empty($options)) {
                        foreach ($options as $key => $option) {
                            if ($menu['order_menu_id'] === $option['order_menu_id']) {
                                $option_data[] = $option['order_option_name'] . ' = ' . $option['order_option_price'];
                            }
                        }
                    }

sampoyigi

I'm moving this thread to Development -> Issues

sampoyigi

Hehehe, It is a bug since the order email sent to restaurant should use the "Order alert email to admin" mail template, only if you've changed that in the Mail templates.

anth

When we receive an order we receive the same email the customer receives, but when you're a guest it doesn't send the address on this email.

Is there a work around ?

The address does show when the user has an account.

Also (going to have a look myself but thought id add it here too) when someone orders an item that has an option the email doesn't show the added item e.g. we have an item called "cans of pop" where the options show when you select it. The email would just say "can of pop".

We use these emails to make up the order and don't use the website dashboard as some workers are not IT savvy,

Email code -

Hello {first_name} {last_name}, Your order has been received and will be with you shortly. Click here to view your order progress. Thanks for shopping with us online! Order Details Your order number is {order_number} This is a {order_type} order.

Order Date: {order_date} Delivery Time {order_time} What you've ordered:

{order_menus} {menu_quantity}x {menu_name} {menu_options} {menu_price} {menu_subtotal} {/order_menus} {order_totals} {order_total_title}: {order_total_value} {/order_totals} Your delivery address {order_address} Your local restaurant {location_name} We hope to see you again soon. {signature}

anth

As always you've fixed the problem. Thanks, it works great.

as for this "The order emails sent out to customer and restaurant should be different." we get emailed the exact email the customer gets which I like. If this is a bug I don't want it changing haha. We use these emails to make up the order.