Expected response code [220] but got an empty response

Ccesarelasorella · Apr 29, 2020

Hi all,
I configured Mailchimp API key.
Then in the Settings -> Email section, I configured STMP username and password and
SMTP Port: 465
SMTP Host: smtp.ionos.com

but when I push on “Send Test email” button I receive the error "Expected response code [220] but got an empty response.
Anyone had the same problem?

Thank you in advance for your support.

Regards
Cesare Lasorella

Ffedex · Apr 29, 2020

@cesarelasorella Cause you have not selected SMTP and SendMail not working in ionos.

Ccesarelasorella · Apr 29, 2020

Hi fedex,
thank you for your fast reply.
Few minutes ago I solved my problem.
Since I’m using SMTP port 465, it’s necessary change the configuration under config/mail.php and configure ‘ssl’ instead of default ‘tls’.

Thank you