My default channel on all my installations is Twilio. I am not sure if the issue is with the channel. I assume not because the test message goes out the same channel and it works just fine. That said, looking at the channel’s website (twilio.com), there is no record of trying to send a message to the phone number that is on the order. There is a record on twilio’s website reflecting the test message was sent. It seems that the site is not even sending a message to twilio.

    @sampoyigi Is it possible to show the task log in descending order so I don’t have to scroll down and go to the last page to see the most recent log entry? Or make the table allow for some setup.

    And, is it possible to store the response from the channel?

      The task log ordering issue is related to DataWidget’s incomplete feature…

      And, is it possible to store the response from the channel?

      Possible but I don’t see the point in storing the success response when it already stores the success message and error exception.

        So, if there was success from Twilio, why do I not see the message having been received and tried on Twilio’s website? They have a usage log that should include a record of successful SMS Sent via API. The test message is recorded in the automation log AND in the Twilio usage log. But the real status changes only record in the automation log. Why don’t they show in Twilio?

        Are you understanding clearly that the test message works (meaning there is a success entry in the Automation log AND a record in the Twilio usage log), but the real status changes only show a Success record in the Automation log, never have shown in the Twilio logs.

          roydeanjr Yup I wasn’t reading properly lol.. I’ll have another look and get back to you!

              Definitely possible! Did not realize that was required. So, is there a table with all the messages that are in queue and when I set it up I will get all of them?

                roydeanjr Depends, if you had the queue driver set to database then you should see your queued jobs under the ti_jobs or ti_failed_jobs table.

                    I understand. I have modified queue.php to database and set the cron jobs suggested in the docs. I will report what happens when an orders’ status changes.

                    Thanks so much for your insight and willingness to provide this software and for graciously accepting input!

                      Why not developing a Whatsapp interface, is much cheaper per message.

                        6 days later

                        ryanmitchell ahhhh, I was hoping I had misunderstood !!!! Dear Sam as you know this is a very important extension: don’t make us wait too long !!!
                        Thanks, Rob

                            6 days later

                            @sampoyigi I just got an SMS notification from placing a new order! Seems that part is now working! Great fix and very timely for the new year!

                            And, no cron jobs are set up on the test system.

                            And, status changes with the Kitchen Display DID send and SMS notification! All is good for complete rollout! Thank you!

                            Sweet stuff, I had a similar issue the other day but it was caused by the latest changes to the OrderCreated activity type blocking the automation event from firing, wasn’t sure if it was related to your issue. But glad you got it working now. 👍️

                              All I did was the latest updates you pushed out. That is all I have been waiting for to roll out this site into full production mode. It does get difficult in my use case to actually keep up with taking orders AND processing those orders in a timely fashion. Having the customers order themselves would save so much time and probably make their experience much better as well. Time will tell!