leif hi - for some reason only the 1. view i made do remove the “tickets” or orders when they are marked as completed. If i make a 2. view (or 3. view) they do not remove the “tickets” when they are completed but just leave them in the display and change the status to completed. But when you do mark them complete in the 2. (or3.) view they disappear from the 1. view. so it is only on the 1 view they disappear when completed.
ryanmitchell You would need to send screenshots of your view setups so we could help you figure out whats going on. There isnt enough information to work with at the moment.
leif i have some trouble adding pictures so i put in a link: orders https://www.dropbox.com/s/ui8j0j8r1eikzcb/orders.jpg?dl=0 views https://www.dropbox.com/s/d8bzw3fe4i5j43r/views.jpg?dl=0 view 1 setup https://www.dropbox.com/s/j17h8j0hapei1ow/view%201%20setup.jpg?dl=0 view 2 setup https://www.dropbox.com/s/8qajeknhliwcja3/view%202%20setup.jpg?dl=0 view 3 setup https://www.dropbox.com/s/hzvp4io7t96gfbb/view%203%20setup.jpg?dl=0 view 1 https://www.dropbox.com/s/olab0r02nypdm0l/view%201.jpg?dl=0 view 2 https://www.dropbox.com/s/ziiu4xedtsmd31i/view%202.jpg?dl=0 view 3 https://www.dropbox.com/s/3l3iusbv9yowm88/view%203.jpg?dl=0
leif yes of cause. view 1 button setup https://www.dropbox.com/s/6vd1jzk4m4wgvys/view%201%20button%20setup.jpg?dl=0 view 2 button setup https://www.dropbox.com/s/q5y8onu0i0hh8rb/view%202%20button%20setup.jpg?dl=0 view 3 button setup https://www.dropbox.com/s/q5y8onu0i0hh8rb/view%202%20button%20setup.jpg?dl=0
ryanmitchell Oh never mind I see now. Your view 2 “Orders with initial status” is set to all statuses - so it will show orders with all statuses.
leif And view 1 was set to “received” so if i changed view 2 and 3 to received they also only display the uncompleted tickets. Apparently i did not quite understand how “Orders with initial status” and “statuses” worked. but you nailed it, Thanks a lot :-)
ryanmitchell pizzabutlers I don’t know what you are trying to ask - can you please take some time and give more details?
ryanmitchell pizzabutlers You need to add the kitchen display extension - you can find it in the marketplace: https://tastyigniter.com/marketplace/extensions customer display hasn’t been released
ryanmitchell Admin panel -> System -> Extension -> Search for it, click on it, add it. If its a paid extension, buy it on the marketplace, get a Carte key, add it to your site. Then same as above.
