delivery disabled in location-properties did not work proper

gnulf

My TI-Version: 3.0.5.

In my restaurant I ve delivery disabled in location-properties (only pickup-service and table reservation is on) - but delivery-checks runs when put items to the shopping card. And raises an error. In the shopping-card overview I see on the top two grey buttons:

delivery (cosed)
pickup (starts next day at …)

When I click an item and want move it to the shopping card, I get an error:

“Please type in a postcode/address to check if we can deliver to you.”

But: I have no delivery enabled in the properties of my location!

The Option “Reject Orders Outside Delivery Area” is set to “Yes”.

If I switched in the setup the option “Reject Orders Outside Delivery Area” to “No”, then I get the message:

“This restaurant is unavailable to take Delivery orders at the selected time.”

In the delivery-schedule there are set all days to no delivery time.

If I switch here (only for fun! - delivery is disabled in the location) to 24/7 delivery-time, then I see in the shopping-card at the top button “ASAP”.

Should this button not be hidden if delivery is disabled?

Or have I misconfigured some?
Can someone help?

sampoyigi

gnulf Should this button not be hidden if delivery is disabled?

The ASAP button is always displayed in both Delivery and pickup mode.

gnulf But anyhow it didn’t work proper … strange … Have you some other ideas / hints?

I don’t get what the issue is from your message?

gnulf

An little addendum: if a guest want to order (for pickup of course - delivery is disabled), he first has to click at the second grey button “Pick-Up” in the top of the shopping-card, so he can chose the pickup-time. At this moment, the delivery-button and all the checks are off. Now a guest can order for pickup.

But: WHO of the guest knows that he/she has first to click at the Pick-Up-Button to make the formula work proper?

ryanmitchell

Location Settings -> Accepting Delivery Orders -> Offer Delivery should be set to Disabled. This removes the delivery option entirely.

gnulf

ryanmitchell Yes, I ’ve set exact this options like you described. But anyhow it didn’t work proper … strange … Have you some other ideas / hints?

gnulf

sampoyigi I don’t get what the issue is from your message?

Sorry, my english is not the best and the “problem” is a bit complex. Ok, I go back to start and tell you again in other words:

My current settings:
In Restaurant -> Locations -> Edit my Location -> Settings

Limit Order Count is disabled
Offer Delivery is disabled
Offer Pick-up is ENabled
Allow Pre-order for Pick-up is ENabled
Pick-up Time Restriction is Later Only
Offer Reservations is ENabled

In System -> Settings -> Setup
The Option “Reject Orders Outside Delivery Area” is set to YES. (Don’t not know why. Perhaps I played with it when installing. But it is not important for me cause Offer Delivery is disabled.)

So far so good.

Now the guest-view:
If a guest wants to order for pick-up and put something in his shopping card an error was shown:
“Please type in a postcode/address to check if we can deliver to you.”

This message shouldn’t be shown! Cause the option “Offer Delivery” is disabled.
This is my first - and perhaps the basic - issue.

The next point is:
At the shopping card the guest sees at the top right two grey fields (=buttons):

Closed
Pick-Up (starts Sat 10:00 am)

IF the guest has the intuition to click the Pick-Up-Button then all troubles are gone! The top button changed from “closed” to “Sat 24 10:00 am” with an downarrow so he can choose the pick-up-day and pick-up-time. And now he can put something in his shopping card.

My thought is that nearly no guest will know - or has the intuition - that he has to hit the pick-up-button. I assume it is an “usability-problem”.
This is my second issue. And perhaps it is gone if the first issue is solved.

So, I hope my issue is a bit more clear?
Have you an idea how can I solve this? What can I do?

sampoyigi

gnulf Now the guest-view:
If a guest wants to order for pick-up and put something in his shopping card an error was shown:
“Please type in a postcode/address to check if we can deliver to you.”

This issue will be resolved in a future release.

gnulf The next point is:
At the shopping card the guest sees at the top right two grey fields (=buttons):

Which version of the cart and local extensions do you have installed? Disabled order type buttons are hidden from the user in the latest version.

gnulf

sampoyigi This issue will be resolved in a future release.

All right. This sounds good 🙂

sampoyigi Which version of the cart and local extensions do you have installed?

Cart is v2.8.0
Local is v 2.0.1
The latest versions, right?

sampoyigi Disabled order type buttons are hidden from the user in the latest version.

Hmmm … perhaps caching troubles? Browser Cache was cleared. Has TastyIgniter a system cache which I can clear?

breaksecurity

Add to the dashboard cache widget

gnulf

breaksecurity Thanks, this was a good hint 😀 But this solves not my problem … The delivery button is still available and shows “closed”.

I made some screenshots:

First I have to click at the Pick-up-Button.

And by the way, ASAP is disabled in setup:

But user can choose this option.

sampoyigi

Right, I get what you’re getting at; to make the pickup option the default, use the LocalBox component setting to define the default order type.

Design > Themes > Edit > Layouts > Local layout > Local Box Component

gnulf

sampoyigi Wow! That solves my problem! Thanks a lot!!