Latest Updates have forced multiple 500 errors. This follows the recent update.

mcglinn

AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught RuntimeException: A facade root has not been set. in /var/www/vhosts/xxxxxxx/xxxxxxxx.co.uk/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php:258\nStack trace:\n#0 /var/www/vhosts//xxxxxxx/xxxxxxxx.co.uk/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(427): Illuminate\Support\Facades\Facade::__callStatic()\n#1 /var/www/vhosts/xxxxxxx/xxxxxxxx.co.uk/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(404): Illuminate\Foundation\Exceptions\Handler->registerErrorViewPaths()\n#2 /var/www/vhosts/xxxxxxx/xxxxxxxx.co.uk/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(315): Illuminate\Foundation\Exceptions\Handler->renderHttpException()\n#3 /var/www/vhosts/xxxxxxx/xxxxxxxx.co.uk/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(212): Illuminate\Foundation\Exceptions\Ha…’, referer: /xxxxxxx/xxxxxxxx.co.uk/admin/dashboard

mcglinn

This is the error reported to the dashboard interface before the site is no longer accessible: mkdir(): Invalid path

mcglinn

When logging in to the site, it showed an alert for 29 updates. Processing all leads to a dead site.

sampoyigi

This issue has been fixed in v3.0.6, however you may still be unable to update since you are running the buggy code. You may still upgrade by applying this patch, renaming the config-backup folder (if you have one) to config, and then attempting to update again.

pnjo23

sampoyigi Please update Setup Wizard file as well. Thanks

mcglinn

Thank you. The update seems to have worked and although the system is now showing as version 3.6 and still showing as a required update, I am also getting the following error when upgrading the extensions:

file_exists(): open_basedir restriction in effect. File(/autoload.php) is not within the allowed path(s): (/var/www/vhosts/xxxxxx.co.uk/:/tmp/)

pnjo23

mcglinn Did you install with the setup wizard? Because mine does not work

sampoyigi

mcglinn The update seems to have worked and although the system is now showing as version 3.6 and still showing as a required update

That could be due to a cache problem. Have you tried clicking check updates again?

mcglinn file_exists(): open_basedir restriction in effect. File(/autoload.php) is not within the allowed path(s): (/var/www/vhosts/xxxxxx.co.uk/:/tmp/

Can’t find it now but there’s a solution for this on Discord or here.

sampoyigi

pnjo23 Did you install with the setup wizard? Because mine does not work

I’ve recently updated the Setup Wizard; please download the most recent files and try again.

mcglinn

The site had already been set up and was operating. The alert for updates appeared this morning and when actioned, led to a dead site. I have followed through on the recommendation but the error referenced above still presents. Not sure what you mean by updating Setup Wizard ?

pnjo23

sampoyigi Thanks much.

New problem though - please see screenshot https://ibb.co/JjqvKW2
I don’t see anything wrong on the setup logs

mcglinn

Thanks Sam, a secondary error message appears on the dashboard after loading:

Call to a member function copy () on null

mcglinn

Yes, I’ve tried clicking check updates but to no avail. The cache has also been cleared and the same error report presents. Regarding the comment from Pnjo23 above, are you suggesting that I replace files on the site?

mcglinn

The error being reported in the log:

Symfony\Component\Debug\Exception\FatalThrowableError: Call to a member function copy() on null
in /var/www/vhosts/xxxxxx.co.uk/xxxxxxxxxx.co.uk/app/admin/models/Reservations_model.php:234

juanp

Please help me:
I have just downloaded the lastest file to setup. And the final step shows error like this:

llaramtz

I just copied the new setup wizard and now I’m getting the following error.

Setting up your application… 🍲
Finishing site setup…

SQLSTATE[HY000]: General error: 1364 Field ‘name’ doesn’t have a default value (SQL: insert into t_pages (content, date_added, date_updated, language_id, meta_description, meta_keywords, permalink_slug, status, title) values (Lorem ipsum dolor sit amet, consectetur adipiscing elit., 2021-07-28
14:24:23, 2021-07-28 14:24:23, 1, , , about-us, 1, About Us), (Lorem ipsum dolor sit amet, consectetur adipiscing elit., 2021-07-28 14:24:23, 2021-07-28 14:24:23, 1, , , policy, 1, Policy), (Lorem ipsum dolor sit amet, consectetur adipiscing elit., 2021-07-28 14:24:23, 2021-07-28 14:24:23, 1, , , terms-and-conditions, 1, Terms and Conditions))

mcglinn

Following the process suggested, the update has now completed and the version is showing as correct although the system and the extensions (which have been updated already and are current) are still showing as in need of updating at the top of the dashboard with the gear icon. Clicking check again has no impact. Please advise.

mcglinn

Anyone have a suggestion on how to clear the update notification when the updates have been processed? Also helpful to know why both system and extension update warning appears and is not updating after the update.

ryanmitchell

If you have access to the command line you can try the following command:
php artisan igniter:util set version --extensions

mcglinn

clear the cache in the build directory