Something went wrong and the page cannot be displayed

h2o

Please some one should help, i keep getting the response: “Something went wrong and the page cannot be displayed” when i try to access my home page or try to save any settings i do through the admin end

ryanmitchell

If you can find a full error trace (in your system logs) it would help identify the issue.

ameenullah

Hi, Last week I updated tastyigniter. after that, i am unable to view the website. it shows “Something went wrong and the page cannot be displayed” in a blank page. Can any one able to help me. Thanks in Advance.

When i checked the log, it shows the following Error:
2022-07-06 05:20:28 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:20:29 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:27:57 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:27:58 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /cp/javascript/vendors.js.map HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /cp/javascript/main.js.map HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /ui-library/plesk-ui-library.min.js.map HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /modules/platform360/dist/indicator.css.map HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /modules/platform360/dist/indicator.js?1.4.0-176&18.0.44-3 HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:22 Error 95.91.235.200 500 GET /cp/javascript/views/smb/web/view.js?066fc94d7efd575edb88 HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /manifest.webmanifest?1655204710 HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /favicon.ico?1655204710 HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:23 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:24 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:24 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:24 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:24 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:24 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:25 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:25 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:25 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:25 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:25 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:26 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:26 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:26 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:26 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:27 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:27 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:28 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:29 Error 95.91.235.200 500 GET /ws HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:29 Error 95.91.235.200 500 GET /smb/task/task-progress HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 934 Apache SSL/TLS access 2022-07-06 05:28:29 Error 95.91.235.200 500 GET /smb/web/view HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:30 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/smb/web/view Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:33 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:33 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:35 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:35 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 1.39 K Apache SSL/TLS access 2022-07-06 05:28:50 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:28:51 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:29:11 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.10 K Apache SSL/TLS access 2022-07-06 05:29:11 Warning 95.91.235.200 mod_fcgid: stderr: PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.0.2". You are running 7.4.3. in /var/www/vhosts/xyz.de/httpdocs/vendor/composer/platform_check.php on line 24 Apache error 2022-07-06 05:29:12 Error 95.91.235.200 500 GET /favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.10 K Apache SSL/TLS access 2022-07-06 05:29:12 Warning 95.91.235.200 mod_fcgid: stderr: PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.0.2". You are running 7.4.3. in /var/www/vhosts/xyz.de/httpdocs/vendor/composer/platform_check.php on line 24, referer: https://xyz.de/ Apache error 2022-07-06 05:29:30 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 05:29:32 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 06:12:50 Error 95.91.235.200 500 GET / HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access 2022-07-06 06:12:51 Error 95.91.235.200 500 GET /app/admin/assets/images/favicon.ico HTTP/1.1 https://xyz.de/ Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 5.61 K Apache SSL/TLS access

sampoyigi

ameenullah 2022-07-06 05:29:12 Warning 95.91.235.200 mod_fcgid: stderr: PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 8.0.2”. You are running 7.4.3. in

There’s the issue from your error log… You can either upgrade your PHP to version 8 or run composer update from your command line/shell within your TastyIgniter installation root directory.