Fair play to you for sharing a document that may be of use to others.
I note that you are looking at alternatives.
In my short time evaluating TI, it seems like a great platform, all credit to the developer(s) and contributors. Having the forum and other means to share ideas is also a blessing.
The only thing that has stalled my interest is the frontend interface speed. For example, moving from one menu category to another, there’s a page reload and a resultant lag. There’s a lag when changing from collection to delivery sale types and vice versa. There’s a lag when adding a product to the cart. It’s quite laggy.
It’s not a huge problem for me personally but trying to move a restaurant from an app that is already free/cheap where every user action happens seemingly instantaneously, they will notice this difference. And more importantly so will their customers. And we really don’t want to put customers off using it, not least in case they use a competitor or commission-based platform like Just Eat.
When I went back to look at the frontend app I’ve been using now for a couple of years, I actually was amazed by how good it is in terms of speed and performance and it made me wonder why I am looking at TI. But there are certain benefits. The ability to self-host is the main one for me, as it affords some reassurance of consistency. Only your web host can put the price up, and there are plenty of those about, with docker making it very easy to move from one to another.