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@bima I’ve been able to fix the problem and have pushed v1.0.6 of the extension. This fix enforces wp1252 encoding on the printer, and replaces euro and pound symbols with their correct character string.
If you are using the print proxy program, you will need to download and update to v1.0.2 as there is a fix on it as well.
Does it also print online orders in the kitchen when they come in?
@conkam Yes if your printer is in the kitchen then you can autoprint orders directly to it as long as it is on the same network, or connected by USB to the computer logged into TastyIgniter
ryanmitchell Thanks i just have to be sure. When the customer make orders from website how does it know which IP address it should print to automatically without some is taking action like clicking on the print button?
You assign printers to locations, so when an order comes in for a location it tries to print on any printer(s) set up for that location. You specify the printer IP address in the settings.
ryanmitchell But the website is hosted by a vendor they are not in the same network. But i have a tablet with android on the restaurant is it the software on tablet that tries print or is it the database that tries to print?
@conkam If the computer and browser accessing teh system is in the same network it can make a local connection, which is what the extension does. The connection does not go through the web server.
ryanmitchell Super, how does it know that and order has popped in and it has not yet been printed?
If you enable the autoprint everywhere setting, It polls for new orders in the background by the default order status, and prints them. It works best when you enable the setting to update the order status after printing.
ryanmitchell thanks i just bought it.
conkam if you have any issues reach out to me on Slack
ryanmitchell thanks will do that
ryanmitchell Hi Ryan
I have installed a star tps100 pos printer on the network. I can print test pages through windows and anroid. But i can not get print the addon to print. I think it has something with the port configuration. I do not have any port configuration on the printer. When i pust the auto print button it also says “Could not connect to printer.” both on pc chrome and android chrome. Do you have ideas of what i am doing wrong?
conkam can you reach out to me on slack if you want me to help debug? It’s far quicker than back and forth on this forum.
ryanmitchell how can i reach you on slack its a new for me 😊
ryanmitchell I need some kind of invitation to get from admin
You shouldn’t. Try signing up at this link:
@ryanmitchell purchased and added your Print extension to my TI site. However nothing pops up on clicking “Setup printer”.
My TI version v3.0.4-beta.22.2
I’m assuming you are using USB? Are you using a version of chrome or edge that supports web usb?
ryanmitchell Yes its an USB printer setup on Windows 10 with latest Chrome Browser Version 85.0.4183.102
“Setup printer” button click shows following error on the Chrome Dev console
escprint.js:128 Uncaught TypeError: Cannot read property ‘requestDevice’ of undefined
at Object.requestPermission (escprint.js:128)
at HTMLButtonElement.onclick (1:738)