@sampoyigi
Hello,
I recently purchased the extension but am having some difficulties.
Here’s what I’ve done so far:
I added a Stripe account with Stripe Connect capability to Payregister. From what I understand, this should be the account that handles billing.
Under the Stripe Connect settings, I entered the Client ID from the same Stripe account I used for Payregister payments. (I did this because when I tried using a different account, I encountered issues during onboarding.)
I completed the Stripe Express setup and provided my bank details for payouts since I’m the service provider and should receive a commission.
However, I’m noticing that I only receive the 3% commission on credit card payments. I’m not receiving any commission from cash payments or other payment methods.
Where might the issue be? Did I set this up correctly?
Also, is it possible to use a different account for Payregister than the one linked with the Stripe Connect Client ID?