I’ve just tagged a new version release of the pinter version which should appear in updates soon.

This is a huge release with lots of new features!

A new admin view for managing dockets
A totally reworked printer editing page featuring:

  • Ability to add multiple dockets to a printer with category limitations
  • Ability to separately control what is printed by print docket and autoprint
  • Ability to modify default text sizes and styles
  • Ability to control cut settings
  • New autoprint options
    3 docket templates which have been tested and finessed to fit the needs of most restaurants

I want to say a massive thanks to @breaksecurity for all his help testing and refining this release. He also played a huge part in shaping the docket templates that come supplied.

a year later

I would like to report issue with autoprint function which doesn’t work.

It won’t print any incoming orders.

    It works fine in our environments - ensure your menu items have categories as that has sometimes caused issues for other users.

      It prints orders manually fine with no issue but why autoprint does not work then?

      My items does have category.

        You really need to try and give me more information to work with, its impossible to help from the limited detail you are giving.

          Would like to give you some more details but logs not capturing anything from that point.

          You can take a look here maybe: /admin/thoughtco/printer/autoprint?location=1&getSales=1

          Keeps spamming same thing on network tab. Also, displays: [] on web view if I open it…

            That link is not helpful, as its specific to your install and your data.

            Its not finding any sales as the settings you have put in place for auto print aren’t matching any sales. So amend the settings in the printer extension configuration.

              Can you please be more specific where I can find autoprint settings? I cannot see on printer extension any settings to config there.

              Thanks

                Thanks, but everything is fine there. Only autoprint Received orders and set status to Preparation when is printed.

                  I can’t help any further. I’ve shown you how to configure it and as I explained something in there won’t be correct. Many people are using this extension and that function without issue.

                    No problem, I will do clean CMS installation from beginning if same problem appears that means there is something wrong with extension. This will be required testing or looking into more deeper.

                    Just a bit disappointed paying that much money for extension and can get this working properly.

                      The extension works fine. Something in your settings is not correct so try some different settings.

                      Or try debugging the query in the extensions auto print controller.

                        14 days later

                        Hi,

                        I set in docks setting dine in / waiter service table code:

                        @isset($table_number)
                        TABLE: {{ $table_number }}
                        @endisset

                        I always receive order on TABLE 1 even I select different tables.

                        Can somebody advise on this?

                          It should give the name of the table as you have named it in the admin. Check the database on the orders to make sure the right table ID is being set.

                            ryanmitchell

                            Fixed the problem.

                            I have another issue on printed copy doesn’t show all items like options, it shows correct total price but not listed all items. Please see examples below.


                            As you can see on printed copy there is no option captured.

                                The dockets are only meant as a starting point. You will need to and should amend them for your needs. You’ll see the list of variables that are available and it will be possible to add the options to the output.

                                  Is there a live version test of it? Instead printing copy every time.