I’ve released a new extension to the marketplace - Order notifier! Think of this as a stripped down version of Order Approver for those that are looking for a noise and popup to tell them they have a new order, without the need to approve or reject it. Give it a whirl at: https://tastyigniter.com/marketplace/item/thoughtco-ordernotifier

Hi Ryan Thanks for the extension, I’ve installed and enabled this extension. However, there is no pop-up visible nor chime sound audible after an order is placed . I made sure that the chime sound option is enabled in the “Order Notifier Settings”. I’m pretty sure that the broadcase event is also configured properly as there is a push message after each successful order to the browser. Anything I can think of that may interfere with this extension is that I’ve configured the printer extension to auto-print on each page. Below is the TI configuration i’m using currently. — TI Information and (may be relevant) extensions Version 3.0.4 Beta.28 (Upgrading to the stable version caused various issues -> restored via snapshot) Printer - v2.0.7 Broadcast Events - v1.0.7 Limit Maximum Orders - v1.0.5 Order Notifier - v1.0.2 Thanks in advance Kind regards Jianing

Hello thanks for buying it! make sure you have a location selected - it’s currently set up so super admins don’t get notified until they select a location.

Hi Ryan, For some reason I cannot get this to work. I have gone through all steps to install, I can see a connection to the pusher account, have allowed notifications but none are coming through. Your help much appreciated.

Order notifier extension

ryanmitchell

If you are a super admin you need to have a location selected.

pnjo23

https://ibb.co/GvGSjJL

Like this?

pnjo23

https://ibb.co/F04nbdh

My Pusher.

ryanmitchell

No from the user menu in the top right hand corner of the admin. Select a location.

pnjo23

That’s selected but still nothing.

ryanmitchell

Check your ad blocker isnt blocking pusher. Check the logs for any errors and if there aren’t any It’s definitely something on the browser side.

pnjo23

Double checked the browser settings. All Ad Blockers disabled, URL added to allowed lists. Still nothing.

Am I doing something wrong with Pusher?
https://ibb.co/F04nbdh

ryanmitchell

Did you check system logs in the admin panel for any errors?

pnjo23

Yes, no errors.

ryanmitchell

Then I have nothing further I can suggest to help.

pnjo23

ryanmitchell Hi so notifications are coming through but still no pop-up or chime.

All I get is a basic notification not a pop-up. All Browser settings allowed (notification comes through) but no pop or chime. I bought the Order Approver extension as well - same problem. Your help much appreciated.

iulian-cravet

Check that the queue drivers are configured to run as sync or run your workers. If I’m not mistaken, this runs as a queued process.

pnjo23

iulian-cravet
https://ibb.co/55jQD8s
This you mean?

iulian-cravet

pnjo23 Yes, QUEUE_CONNECTION. For me is sync in the .env file. If you don’t have one just create it and it should get picked up. Or use workers if you have any other driver and a lot of stuff happening. Then you probably would be better off with queues. But having all the config stuff in the .env is good practice. (As I’m sure you know. I’m just re-iterating things for other people who might overlook this)

pnjo23

iulian-cravet This fixed it (along with problems sending order notifier emails)

QUEUE_CONNECTION changed to sync from database. Thanks much

jianing

Thanks a lot iulian-cravet! I finally got this extension working by following this step and I suggest ryanmitchell to put this in the extension description in case anyone missed it.
As for the sound chime @pnjo23, I just tested it and it indeed works for me. Can you check your browser (permission) settings and confirm that Sounds are allowed to play automatically?

iulian-cravet

pnjo23 Nice one! Glad you made it work.

ryanmitchell

pnjo23 any php errors or JavaScript errors?

pnjo23

ryanmitchell None I can see. What else should I look out for?

ryanmitchell

What browser are you using? Have you selected a location from the user menu in the admin panel? Super admins don’t get notifications without selecting the location

pnjo23

ryanmitchell Tested on Chrome, Firefox and Edge.

All same results. Also tested as “Manager” user besides “SuperAdmin”. Same result with all options. Running out of ideas now.