I’ve released a new extension to the marketplace - Order notifier! Think of this as a stripped down version of Order Approver for those that are looking for a noise and popup to tell them they have a new order, without the need to approve or reject it. Give it a whirl at: https://tastyigniter.com/marketplace/item/thoughtco-ordernotifier

Hi Ryan Thanks for the extension, I’ve installed and enabled this extension. However, there is no pop-up visible nor chime sound audible after an order is placed . I made sure that the chime sound option is enabled in the “Order Notifier Settings”. I’m pretty sure that the broadcase event is also configured properly as there is a push message after each successful order to the browser. Anything I can think of that may interfere with this extension is that I’ve configured the printer extension to auto-print on each page. Below is the TI configuration i’m using currently. — TI Information and (may be relevant) extensions Version 3.0.4 Beta.28 (Upgrading to the stable version caused various issues -> restored via snapshot) Printer - v2.0.7 Broadcast Events - v1.0.7 Limit Maximum Orders - v1.0.5 Order Notifier - v1.0.2 Thanks in advance Kind regards Jianing

Hello thanks for buying it! make sure you have a location selected - it’s currently set up so super admins don’t get notified until they select a location.

Hi Ryan, For some reason I cannot get this to work. I have gone through all steps to install, I can see a connection to the pusher account, have allowed notifications but none are coming through. Your help much appreciated.

If you are a super admin you need to have a location selected.

https://ibb.co/GvGSjJL Like this?

https://ibb.co/F04nbdh My Pusher.

No from the user menu in the top right hand corner of the admin. Select a location.

That’s selected but still nothing.

Order notifier extension

ryanmitchell

Check your ad blocker isnt blocking pusher. Check the logs for any errors and if there aren’t any It’s definitely something on the browser side.

pnjo23

Double checked the browser settings. All Ad Blockers disabled, URL added to allowed lists. Still nothing.

Am I doing something wrong with Pusher?
https://ibb.co/F04nbdh

ryanmitchell

Did you check system logs in the admin panel for any errors?

pnjo23

Yes, no errors.

ryanmitchell

Then I have nothing further I can suggest to help.

pnjo23

ryanmitchell Hi so notifications are coming through but still no pop-up or chime.

All I get is a basic notification not a pop-up. All Browser settings allowed (notification comes through) but no pop or chime. I bought the Order Approver extension as well - same problem. Your help much appreciated.

iulian-cravet

Check that the queue drivers are configured to run as sync or run your workers. If I’m not mistaken, this runs as a queued process.

pnjo23

iulian-cravet
https://ibb.co/55jQD8s
This you mean?

iulian-cravet

pnjo23 Yes, QUEUE_CONNECTION. For me is sync in the .env file. If you don’t have one just create it and it should get picked up. Or use workers if you have any other driver and a lot of stuff happening. Then you probably would be better off with queues. But having all the config stuff in the .env is good practice. (As I’m sure you know. I’m just re-iterating things for other people who might overlook this)

pnjo23

iulian-cravet This fixed it (along with problems sending order notifier emails)

QUEUE_CONNECTION changed to sync from database. Thanks much

jianing

Thanks a lot iulian-cravet! I finally got this extension working by following this step and I suggest ryanmitchell to put this in the extension description in case anyone missed it.
As for the sound chime @pnjo23, I just tested it and it indeed works for me. Can you check your browser (permission) settings and confirm that Sounds are allowed to play automatically?

iulian-cravet

pnjo23 Nice one! Glad you made it work.

ryanmitchell

pnjo23 any php errors or JavaScript errors?

pnjo23

ryanmitchell None I can see. What else should I look out for?

ryanmitchell

What browser are you using? Have you selected a location from the user menu in the admin panel? Super admins don’t get notifications without selecting the location

pnjo23

ryanmitchell Tested on Chrome, Firefox and Edge.

All same results. Also tested as “Manager” user besides “SuperAdmin”. Same result with all options. Running out of ideas now.

ryanmitchell

I have no suggestions I can offer.l - the code definitely works and others have no such problems.

It’s just a case of debugging it on your side to see something in your configuration is set up incorrectly.

pnjo23

jianing Sounds, Popups, notifications all allowed.

Notifications are coming through but sound and popup aren’t. I have followed all available instructions to setup this up but still cannot get the popup or chime to work.

jianing

pnjo23 Oh, I misread your message and thought that the notification modal is already shown. In this case I would suggest to restart your web server to ensure that the changes you’ve made are taken into account.
As an example: on Ubuntu using Apache2. Use sudo service apache2 restart.
Also make sure you’ve created a .env file with QUEUE_CONNECTION=sync as content and give it the same permission as the rest of your TI files.

pnjo23

jianing Also make sure you’ve created a .env file with QUEUE_CONNECTION=sync as content and give it the same permission as the rest of your TI files.

This part I don’t understand. What exactly do I need to do here?

ryanmitchell

We need more info on your install. Eg Are you using the orange theme or another? Can you see the notifier JS in your html
output? If you are getting a notification (from pusher I assume?) without the popup then it sounds like the extension JS has not been loaded. Some screenshots of what you are seeing would help too.

pnjo23

ryanmitchell I am using the Green Theme

Notifier JS output:
<script>window.app = window.app || {};app.broadcast = {“pusherKey”:“685f79b5a6fac536541d”,“pusherCluster”:“ap1”,“pusherEncrypted”:“1”,“pusherAuthUrl”:“https:\/\/xxx.com\/admin\/broadcasting\/auth”,“pusherUserChannel”:“admin.user.2”};app.thoughtco_notifier = {“base”:“https:\/\/xxx.com\/extensions\/thoughtco\/orderapprover”,“chime”:{“enabled”:true,“repeat”:15,“sound”:“glass”},“delays”:{“1”:{“label”:“Please bear with us as we prepare your order”,“time”:“10”}},“locations”:[1],“rejects”:[]};</script>

Screenshot https://ibb.co/CJ5ZnDz

pnjo23

ryanmitchell <script charset=“utf-8” type=“text/javascript” src=“https://xxx.com/extensions/thoughtco/orderapprover/assets/js/notifier-1.0.6.js” name=“thoughtco-orderapprover-js”></script>

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