Looking at this post https://forum.tastyigniter.com/d/1595-review-error/8 seems that the issue was fixed on the component level, but if you are using Orange theme or a child of Orange, you will have a CSS issue with the stars not appearing properly on some pages. For example, when an order is completed and the customer is allowed to leave a review, the stars for Quality, Delivery, and Service do not appear to be selected, causing that the user can’t leave a review because the system says, that these fields are required (but user can’t select none of them). No ratings If you switch to Red theme, then the stars will appear, and you can leave the review (that’s why I say that it’s a theme issue). with Red Theme Leaving the review Then after the review is left, and you go back to your default theme, the stars will show just fine on the locations page, but when you go to the local page, the last star is not showing properly. Locations page Local page The local page stars look wrong also with Red Theme. Where is the problem? Is it on the CSS or somewhere else?

ideasgirl I also have this issue and am hoping someone has the answer. It looks like the stars are supplied by font awesome. Don’t you need to provide an api key for this? Perhaps it’s not required now but I don’t see anyplace to put this anyway. Looking at the span class here there’s a missing fa (or far if the star is unchecked) but I wouldn’t know if this is something I should be looking to change without some information. If it’s static code then it should be easy. I haven’t looked at why there’s an issue on this theme for leaving reviews (star related again) but I will try to discover this for myself.

@howard91447448 Like other old posts… No answer, no comment, no direction, no clues. 😞

Please don’t be rude. This is now the second time I’ve had to ask that of you. Support on the forums and discord is community led and it’s very possible no one has come across your issue. If you take a quick look across the forums and discord you will see that myself and others reply to a large number of messages. If you want urgent support or your question is unanswered please use the methods in the support section of the site.

ideasgirl Don’t know if this will work for you or even if this is the correct solution to this problem but you could edit extensions/igniter/local/formwidgets/starrating/assets/js/starrating.js and change the line which says starOff: 'fa fa-star-o', to starOff: 'fa-regular fa-star', This shows an outline of a star instead of an off star.

There was a icon fix on Discord. That fist helpt for the stars aswell

https://fontawesome.com/start Enter email and click Send kit code. It will take you to registration page and thereafter to dashboard where you can get code snippet that looks like this <script src="https://kit.fontawesome.com/XXXXX.js" crossorigin="anonymous"></script> if(window.hljsLoader && !document.currentScript.parentNode.hasAttribute('data-s9e-livepreview-onupdate')) { window.hljsLoader.highlightBlocks(document.currentScript.parentNode); } And put it in to Partials > Head

diverd Thanks for taking the time to reply. Great to have a proper fix now. I won’t be able to test it out until tomorrow now. I’ll let you know then.

diverd Managed to try it earlier than I thought and it works perfecty. Thanks again.

ryanmitchell , Please don’t be rude. This is now the second time I’ve had to ask that of you. Sorry Ryan, but it’s the second time that I’m accused of being rude just for expressing the truth. There could be 4 days and there’s no answer to a question, but as soon as I state the fact that I’m being ignored, then I’m called rude. We are trying to work with the software you guys are putting out there. If you don’t have testers, developers, and users, the software will be useless. Not because I’m not a monthly $$$ contributor, means I’m not a contributor or never will be. There might be many issues of other users that are being attended but it seems you have an issue with my questions. A simple “we are looking into it”, “we don’t know”, “look here to see if you can do this or that”, could be sufficient ; but instead, there are crickets. You seem to throw around the word “rude” just because you don’t like negative comments that are just truthful comments. I wasn’t offensive, nor disrespectful. Support on the forums and discord is community led and it’s very possible no one has come across your issue. If that community are ONLY users there won’t be any “support” (besides supporting each other’s frustrations) because the users/testers/business consultants/restaurant owners don’t have the answers. We can only share that we are having the same issue and has not been addressed. In some cases there’s lack of documentation and somewhat incomplete in others, so we can’t even go there; we depend on the developers that know the code to guide us in the right direction and I’m not seeing this right now. I always search the forums for answers and usually my questions are the same that others had posted and they were not answered. If you take a quick look across the forums and discord you will see that myself and others reply to a large number of messages. I’ve never said TI developers never answer anything in the forums, I said that… again, this is another question being ignored by days. This question should had be answered because is from the CORE code of TI and it’s very important that REVIEWS displays correctly, and it seems very easy to fix (if you know the code). It has been asked before and has gone unanswered like mine just did. If you want urgent support or your question is unanswered please use the methods in the support section of the site. I never said that I wanted URGENT or FAST support. I should not have to pay for support to fix a bug in the app that should work well out of the box. It’s not because it’s not compatible with something unique about my site or I want it to work differently, it’s because it just DOES NOT work correctly. I also mentioned before that we are testing commercial extensions and time is running out, and we can’t afford to sit for days and guess if our question is going to be answered or not. (Also buying commercial extensions support TI, please take that in consideration). — Thanks @diverd and @howard91447448 for the assistance. In my case I have there a very long code of fontawesome and I’m not sure where I should add the code, if I have to change anything of the code or make it part of the line of fontawesome that’s there. I tried few different ways and it shows the same or it takes all the stars away and only shows the number of reviews.

@ideasgirl i couldn’t disagree with you more. This is open source software and you are treating it like paid for software. You are coming across as rude, impatient and demanding whether you see that or not. We all volunteer on this project, nobody is paid to work on it as this job and the money made from extensions is minimal. You act like there is a team working on the project full time and I can assure you that Is not the case. We do our best to answer questions and fix bugs but we all have day jobs that place other demands on us. Please reset you expectations. If you are unhappy, please stop using the software and find an alternative.

Problem with reviews icons (stars)

ryanmitchell

@ideasgirl are you able to provide a link to, or a GitHub repository of what you are seeing so I can try to work ith you to fix it?

ideasgirl

ryanmitchell Sure. boripan.com

ryanmitchell

ideasgirl any particular page so I don’t have to hunt for it?

ideasgirl

Yes. Go to /locations (there’s also a “Directory” link on the footer). Check any of the locations that have reviews. Click on it and you will see on the menu page how the stars show up.

ryanmitchell

So this line:
https://github.com/tastyigniter/ti-ext-local/blob/1989fc2501c4b79cb455769feacec86ddecf7adc/components/localbox/box_one.blade.php#L13

Needs changed to be:
<span @class(['fa-star', 'fa' => $value <= $reviewScore, 'far' => $value > $reviewScore])></span>

ryanmitchell

I’ve opened a PR here: tastyigniter/ti-ext-local79

ideasgirl

Thank you very much @ryanmitchell. Worked like a charm.

howard91447448

ideasgirl I’ve not been able to get to the bottom of why I experience so many issues when I believe lots of people use this software. I need to move on and test something else. Am I right in believing you are using TI in a multilocation, live commercial scenario? I’m just interested to know and this is the only way I know of getting in touch!

ideasgirl

howard91447448 No, we are not live. We have just been trying to customize and develop it to our needs for 3 months, and we are also using Multi-Vendor commercial extension. We just did the latest upgrade and the site broke. 😢

It’s very challenging and we are also thinking to move on to another solution. Even though many other things work wonderfully. Like coupons, mealtimes, tax-classes extension, delivery, pickup, and reservation schedules. Sometimes features/extensions that other platforms don’t have.

There’s a lack of documentation. Many questions go unanswered and it gets to a point that is better just to move on and start over, even with the potential that TI might have… “The go-to restaurant app”.

howard91447448

ideasgirl Thanks for letting me know. I’ve just reached that state where I have droppped this. So much to love about it and then I do something really simple that should have no effect and I get error 500. In fact, I get so many odd things happening and so many bugs it’s just just not ready. I also don’t agree with the premise that it’s free, open source so you shouldn’t expect more. If you want to keep in touch you could use kobytoo@gmail.com I hope I don’t get hate mail from anyone!

ryanmitchell

ideasgirl sorry to hear that. We tried to add foreign keys a couple of releases back and it’s proved to be a mistake - causes issues on different database versions so we removed it in the last update. I suspect this is the error you have run into (?). If you can provide the error I may be able to help.

ryanmitchell

howard91447448 I would love the chance to change your mind and fix the errors with you. It’s why I asked you to join the discord channel as I feel we could have communicated back and forth more quickly to address them. The conversation here is so slow by comparison.

Anyway it seems it’s too late. Thanks for giving it a good try and I’m sorry that it hasnt worked out.

ideasgirl

howard91447448 If I figure out a few things, I might help you with simple tasks. 😕 I will shoot you an email to know which problems you are having. 🙃

ideasgirl

ryanmitchell I believe so, I did the update today; so I think it is, because it was mentioned in the notes of the update. I will try a restore from this morning to fix the issue and won’t update for now.

I will continue working with TI, for now. I would love to help the community once I learn more about it. With so many unanswered questions and lack of documentation, I haven’t been able to. I even want to develop themes for the community and answer at least simple questions that come along.

ryanmitchell

And for what it’s worth, we are aware of the lack of docs. We had really hoped someone in the community would step up to work on that but it’s never happened. There have been a few false starts but unfortunately things never progressed.

ryanmitchell

ideasgirl did you have an error message in your system logs or laravel logs that would help identify the issue?

Even knowing where you feel docs are lacking (be specific) would be useful as it allows us to try and allocate time to writing those.

ideasgirl

ryanmitchell Please remind me where are the logs in within the server (ftp) because I just got a blank page.

I do know that the update got stuck on the SMS extension.

ryanmitchell Even knowing where you feel docs are lacking (be specific) would be useful as it allows us to try and allocate time to writing those.

Thanks! 😃

For example:
-Multi Vendor extension

Creating and editing child themes (some things). When you read your docs on this subject, it seems incomplete or not very clear if you don’t know when the system.

I will create a list for you this week. Today I’m tight on time. I’ll create a new thread for this.

ryanmitchell

Logs are in storage/logs/laravel.log

ideasgirl

The only error recorded there was one I had with the Google API (in relation with the review bug that I posted on another thread, and it was solved with the update).

So the logs do not have any errors related to the update.

ryanmitchell

@ideasgirl so is the site not working at all? In your .env file can you set debug to true? That should show any errors on screen.

ideasgirl

ryanmitchell No, it was a blank page. I also tried in a private screen. I do believe that if you put the link /locations directly it will show the directory. Yes, I set debug as true and don’t change it.

Don’t worry, I did the restore and it’s working now. If I have the time I might investigate to give a better report.

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