@bima the settings very much depend on your local printer setup, so a video would not be universal. Feel free to reach out to me on Slack and I will guide you as best I can.
ESC/POS Printing
Thanks, when I click on the print button, a new page opens.
(1/1) ErrorException
Array to string conversion
in StringParser.php line 59
this error page opens
@bima if you apply the fix in this commit, that should go away:
https://github.com/tastyigniter/flame/pull/11/commits/820e7cee3599d9096596397beff8db8843feeeb5
Thanks, the problem has been fixed, but the order total information is missing in the order receipt.
bima as in the info is blank or the variable remains in the print out? Might be easier to reach out on slack and we can debug.
prices are missing , the price should be 15.20 €, but the 5.20 € , out of the printer does not write the value at the beginning of the price
I found the problem, the printer does not print the euro sign. It’s a very strange problem.
I deleted the printer’s standard print template, you can share it again
order for delivery
order ..
datum
…..
Setting / Printer setting / output format :
I deleted the output format template, share the template please.
- Edited
@bina if you aren’t seeing the Euro character you need to ensure the character set on the printer is set to one that includes it. I tend to use cp1252 to get euro and pound symbol support. This can usually be changed in the software that the printer manufacturer supplies.
The default receipt format is:
# {location_name}
### {location_address}
### Phone: {location_telephone}
-----
## Order for {order_type}
## Order #: {order_id}
## {order_date} {order_time}
## {order_payment}
-----
{customer_name}
{telephone}
{order_address}
-----
{order_menus}
{menu_quantity}x {menu_name}
{menu_options}{menu_option_name}{/menu_options}
{menu_price}
{/order_menus}
-----
{order_totals}
### {order_total_title}: {order_total_value}{/order_totals}
-----
### {site_url}
ryanmitchell Thank you for your help
ryanmitchell the character problem continues, does anyone know, I think I will buy a new printer.
bima can you reach out to me on slack so I can help? This forum isnt great for real time interaction. I’m free now to help.
bima I think I’ve been able to replicate the issue with the symbol not printing. Give me a few days to look into it and try and get a resolution.
- Edited
@bima I’ve been able to fix the problem and have pushed v1.0.6 of the extension. This fix enforces wp1252 encoding on the printer, and replaces euro and pound symbols with their correct character string.
If you are using the print proxy program, you will need to download and update to v1.0.2 as there is a fix on it as well.
Hi Ryan
Does it also print online orders in the kitchen when they come in?
@conkam Yes if your printer is in the kitchen then you can autoprint orders directly to it as long as it is on the same network, or connected by USB to the computer logged into TastyIgniter
ryanmitchell Thanks i just have to be sure. When the customer make orders from website how does it know which IP address it should print to automatically without some is taking action like clicking on the print button?
You assign printers to locations, so when an order comes in for a location it tries to print on any printer(s) set up for that location. You specify the printer IP address in the settings.
ryanmitchell But the website is hosted by a vendor they are not in the same network. But i have a tablet with android on the restaurant is it the software on tablet that tries print or is it the database that tries to print?